Help & FAQs

Once your order ships you will receive an email with tracking details. You can also visit our order tracking page and enter your order number and email address.

Standard (5-7 business days) $7.99, Express (2-3 business days) $14.99, Overnight (next business day) $24.99. Orders over $75 ship free via standard.

Orders in processing status can sometimes be modified. Contact us at support@autoparts.test as soon as possible. Once an order has shipped it cannot be cancelled, but you can initiate a return.

We currently ship within the United States only. International shipping may be available in the future.

Most items can be returned within 30 days of delivery for a full refund. Items must be unused, in their original packaging, and include all hardware. See our full returns policy.

Log in to your account, navigate to the order, and click Request return. Select the items and reason, then submit. You will receive a prepaid shipping label by email within one business day.

Once we receive and inspect the returned item, refunds are typically processed within 5-7 business days. You will receive an email confirmation when the refund is issued.

Parts like alternators and starters include a core charge. Return the old core within 30 days using the prepaid label to receive your core credit back.

Use our Year/Make/Model finder at the top of the page or enter your VIN on the VIN lookup page. Every product listing shows which vehicles it fits, and your garage vehicle is checked automatically.

A yellow warning badge means the part does not match the vehicle currently active in your garage. You can still purchase it, but double-check compatibility before installing.

Yes! Add vehicles to your garage and set one as active. The active vehicle is used for fitment checks across the catalog.

Click Register in the header and fill in your name, email, and password. Your garage and cart will be saved to your account automatically.

Go to the forgot password page, enter your email, and follow the link in the reset email to set a new password.

Yes, guest checkout is available. If you later create an account with the same email, your order history will be linked automatically.

We periodically run promotions with coupon codes. Enter your code in the coupon field during checkout to apply the discount.