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Returns policy

30-day returns

Most items can be returned within 30 days of delivery for a full refund. Items must be unused, in the original packaging, and include all hardware.

Core returns

Core-charge items (alternators, starters, etc.) must be returned to receive your core credit. Ship the old core back within 30 days using the prepaid label.

Non-returnable items

Electrical parts that have been installed, special-order items, and hazardous materials cannot be returned.

How to start a return

Log in to your account, find the order, and click "Request return". You will receive a prepaid shipping label by email within one business day.